100%
Satisfaction Guarantee on Sample Packs!
Sample packs may be returned
(offer good when ordering one sample at a time), within
25 days of order date, if you are not happy with the finished
look. Please put it together completely, with a floral arrangement,
before contacting me.
What if I Put an Arrangement in it?
Yes, I want you to completely
try the sample out with an arrangement. There is no way to
know how the finished centerpiece will look unless you put
it completely together.
Can Volume or Special
Orders be Returned?
No, there is a no return policy on any volume
or special orders. No exceptions. That is why I prefer it
if you order a sample first. To be sure of what you want.
What is a
Special Order?
A special order is any item,
that you ask me to get for you, that is not in the online
catalog. In a case like that, I would have to make a special
trip to the wholesaler to pick it up.
Can I Get a
Discount on My Order if I Purchase in Volume?
Free shipping is one
of the discounts I offer, on certain qualifying purchases.
Although my wholesaler does not give me any break for a bigger
purchases either, I may be able to, if the order is really
large, though. This is especially true with silk flowers.
Wedding
orders tend to be large and I am very partial to someone that
buys my do-it-yourself centerpiece designs.
Is Paypal Secure?
Some have never used their credit card online
and worry if their credit card numbers are safe. It is probably
the most secure form of online credit card processing on the
web. The merchant does not see your credit card numbers. Only
Paypal has that that information. I have never had a single
complaint of an unauthorized use of a customers credit card
with Paypal. They guarantee your card, 100%. I trust them
with my own money.
I have complaints of too much security
with Paypal, not too little. The first time you use Paypal
it is a pain. After that it is quite quick. If
you think of it when you order, please add your phone number
to the message box ... Paypal does not send me that information.
Important Note
for Hotmail Email Users
Please include my email
address, dplomaritis@gmail as an approved email address. Order
confirmations may not get through otherwise. Hotmail is screening
out my confirmation emails on some users that have high security.