100% Satisfaction Guarantee on Sample Packs!
Sample packs may be returned (offer good when ordering one sample at a time), within 25 days of order date, if you are not happy with the finished look. Please put it together completely, with a floral arrangement, before contacting me.

What if I Put an Arrangement in it?
Yes, I want you to completely try the sample out with an arrangement. There is no way to know how the finished centerpiece will look unless you put it completely together.

Can Volume or Special Orders be Returned?
No, there is a no return policy on any volume or special orders. No exceptions. That is why I prefer it if you order a sample first. To be sure of what you want.

What is a Special Order?
A special order is any item, that you ask me to get for you, that is not in the online catalog. In a case like that, I would have to make a special trip to the wholesaler to pick it up.

Can I Get a Discount on My Order if I Purchase in Volume?
Free shipping is one of the discounts I offer, on certain qualifying purchases. Although my wholesaler does not give me any break for a bigger purchases either, I may be able to, if the order is really large, though. This is especially true with silk flowers.

Wedding orders tend to be large and I am very partial to someone that buys my do-it-yourself centerpiece designs.

Is Paypal Secure?
Some have never used their credit card online and worry if their credit card numbers are safe. It is probably the most secure form of online credit card processing on the web. The merchant does not see your credit card numbers. Only Paypal has that that information. I have never had a single complaint of an unauthorized use of a customers credit card with Paypal. They guarantee your card, 100%. I trust them with my own money.

I have complaints of too much security with Paypal, not too little. The first time you use Paypal it is a pain. After that it is quite quick. If you think of it when you order, please add your phone number to the message box ... Paypal does not send me that information.

Important Note for Hotmail Email Users
Please include my email address, dplomaritis@gmail as an approved email address. Order confirmations may not get through otherwise. Hotmail is screening out my confirmation emails on some users that have high security.